Dispatch Board

The Dispatch Board in GoServicePro is a powerful dispatch software dashboard that enables ‘drag and drop’ dispatching of field technicians, integrated mapping of routes, assigned and unassigned work orders, a calendar view of scheduled service calls, workforce resources, and much more. This is a central dashboard for work orders, schedules, routes, and many other resources.

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This screen shows us four things: a Gantt view, a Map, a Needs Assignment and an Assigned holding areas. The Gantt view shows us a list of all of our employees out in the field, along with their schedule. This can show any time frame including just today, this week, or the next month. We can then see all of the jobs our techs have, along with an estimated duration. The map allows us to see where our techs are as well as their jobs. The Needs Assignment holding area allows you to see all of the jobs that have yet to be assigned to a field tech. All we have to do is simply drag and drop this onto the Gantt view in order to assign them. Finally, our Assigned holding area allows you to see all of the work orders that are already assigned to field techs.

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